Privacy Policy

1. Who We Are

This website is an information and marketing site for Causewayz Square @ JBCC, operated by Ong Yong Yeh (翁爷爷好介绍), a registered Real Estate Negotiator (REN 79184) with IQI REALTY SDN. BHD. · E (1) 1584/6 ("we", "us"). It is not the official corporate website of EXSIM Group or its subsidiaries.

This Privacy Policy explains how we collect, use, store and protect your personal data when you use this website, in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

2. Personal Data We Collect

When you submit our enquiry form or contact us via WhatsApp, we may collect:

• Your name
• Your contact number (including WhatsApp number)
• Your email address (if provided)
• Your property preferences (e.g. unit type, furnishing preference)

We may also automatically collect limited technical data through cookies and similar technologies, such as your device type, browser, approximate location, pages visited and how you arrived at this website (e.g. via an advertisement link).

3. How We Use Your Data

Your personal data is used solely for the following purposes:

• Responding to your enquiry about Causewayz Square @ JBCC or related projects
• Sending you the price list, floor plans, e-brochure and payment information you requested
• Arranging showroom viewing or consultation appointments
• Following up on your enquiry via WhatsApp, phone call or email
• Improving our website and marketing effectiveness (in aggregated, non-identifiable form)

We do not sell, rent or trade your personal data to any third party.

4. Advertising & Analytics Tools

This website may use third-party advertising and analytics tools, including Google Ads and Meta (Facebook) Pixel, which use cookies to measure advertising performance and may be used for remarketing purposes. These tools collect data in accordance with their own privacy policies. You may manage or disable cookies through your browser settings, and opt out of personalised advertising via Google Ads Settings and Facebook Ad Preferences.

5. How Your Data Is Stored & Shared

Form submissions are transmitted securely and stored in our customer relationship management (CRM) system for follow-up purposes. Your data may be shared on a need-to-know basis with:

• The project developer or its appointed sales team, strictly for the purpose of processing your enquiry, booking or purchase
• Service providers who operate our website, form processing and CRM infrastructure, who are bound to safeguard your data

We take reasonable technical and organisational measures to protect your personal data against loss, misuse and unauthorised access.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described above, or as required by law. Data that is no longer required will be deleted or anonymised.

7. Your Rights Under PDPA

Under the Personal Data Protection Act 2010, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Withdraw your consent to the processing of your data at any time
• Request that we stop contacting you for marketing purposes

To exercise any of these rights, simply contact us via WhatsApp or email using the details below. We will respond within a reasonable time.

8. Consent

By submitting your details through this website or contacting us via WhatsApp, you consent to the collection, use and processing of your personal data as described in this Privacy Policy. If you do not agree, please do not submit your personal data through this website.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

Ong Yong Yeh (翁爷爷好介绍)
Real Estate Negotiator · REN 79184
IQI REALTY SDN. BHD. · E (1) 1584/6
WhatsApp: Contact us via WhatsApp
Email: [[email protected]]